Sometimes, a business website can find that it has developed a brand that does not work 100 percent. The brand itself could be perfect, but consumers may be resisting the image that it conjures up of the company. This means that the brand equity – the impact that marketing a brand has upon sales and customer uptake – will be very low, and it is hardly worth making the effort of marketing the brand, since the expense of your marketing strategy is barely covered by the customers that it is bringing to the website.
In these cases, it is necessary to consider repositioning your brand. This means taking the product back to basics, and developing an image and logo around that, while trying to make it contemporary. Brand repositioning is usually a very tricky matter, since you need to alter the brand sufficiently to make a significant difference in the appearance of your product and the web pages advertising it. This is where using branding agencies is the best option, since they can create a new brand from the position of outsiders, allowing them to cut back on the things which are not improving sales figures or creating customer interest.
Any type of adaption to the brand of your business needs to be handled by professionals, simply because there is so much pressure to make the brand as good as possible. Anything less than a professional-standard branding will be noticed by your customers, and this will make them less trusting of the products or services you are trying to sell. Instead, branding consultants can make your website look more than just a basic site with an ill-fitting brand, lifting both the product and your branding style into the extraordinary.
One of the reasons that many companies are reluctant to employ branding consultants is that they are seen as very expensive, taking a good chunk of the money set aside for marketing. While it is true that you cannot expect to pay small amounts for professional services, you should also consider that it is important to get your website branding to a professional standard. Without this high quality in your branding, you could find that customers are less likely to be interested in your product, and less likely to return after making a purchase.
If you need to reposition your brand, then you have to make the second brand an improved version of the first. This is not always easy to do on your own, because you have to sharpen up a brand that you have already been working with for some time. Branding consultants can look at your current brand, and point out the flaws which are preventing your marketing from generating sales, and they can suggest improvements which will allow you to increase the amount of traffic that you attract to your site. Because branding involves more than just color and image, but also revolves around the customer’s emotional response to your brand and the product, repositioning is a difficult prospect, and by having your brand improved by a marketing agency advertising should become easier and promotional marketing will have more impact.
The branding consultants will usually work by trying to see what your customers expect from your brand, and how they will best respond to your overtures in the form of marketing. Something that many modern consultants look to do is to use social media marketing. This involves setting up pages on social media sites, particularly on those which attract a large number of the general population. They will often look at the branding trends of your rivals, and try to create a brand which appeals to the same customer base, but points out your unique features that set you apart from the rivals. These brand features can then be turned into the ‘personality’ of your product, creating an interactive character which is then used as the basis of your social media web pages. All of this means that you have to manage a number of social media pages, taking care to concentrate upon putting out your marketing message in the best way possible, without losing customers or reverting to the old brand.